Pandemic Response

We are still serving our clients.

Transportation Services Specific Procedures:

  • Drivers will conduct a self-assessment of their health condition hourly and notify supervisor immediately if any COVID 19 symptoms occur. Staff are required to stay home if symptoms are identified.
  • Drivers will call the client the day before scheduled transport to set up pick-up time and conduct a review of the symptoms for COVID 19.
  • The day of the transport, drivers will contact client, prior to pick up time, to ensure the client hasn’t developed any of the symptoms for COVID 19.
  • Upon arrival for pick up, if a client displays outward symptoms of the virus (fever, cough, and shortness of breath), drivers may deny transport and will contact their supervisor immediately to notify of the action taken.
  • After each transport, disinfect all regularly touched vehicle surfaces including interior/exterior door handles, seatbelts/latches, arm rests, steering wheel, gear shift, pens/clipboard. 
  • At the end of each shift, disinfect all vehicle surfaces mentioned above as well as seats, dashboard, & other possibly touched surfaces.
  • Vehicles will be equipped with disinfectant supplies, paper towels, latex gloves, & trash bags.
  • Tissues will be available for client use in all vehicles.

Keeping Seniors Mobile

Catholic Social Services helps senior citizens and veterans in Licking County maintain their independence by providing free transportation to non-emergency medical appointments.

What We Offer

Whether it is a chemotherapy appointment or an annual physical, many of our elderly neighbors struggle to get to their routine medical appointments without a ride. Having safe transportation available makes it possible for seniors to manage their own health effectively, dramatically increasing their quality of life and prolonging the time they can stay in their homes.

Our drivers understand that clients may not feel well, and we are ready to provide door-to-door assistance. Wheelchair accessible vehicles are available.

Forms and Info: Click on the links below.

IMPACT IN ACTION

402 seniors and veterans were transported to medical appointments in 2019.

View Our Annual Report

Client Story

Gerry has two children and two grandchildren, and both of her children live in the Newark/Heath area and frequently check in on their mother.  Using the Transportation Program, “gives my daughter peace of mind,” Gerry says.  “She doesn’t want me driving in [winter] weather.”  Gerry uses a walker, and snow and ice make it difficult for her to get around, especially early in the mornings, when the snow trucks haven’t plowed or salted.

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Client Story

Rick has been driving for Catholic Social Services’ Transportation Program for over 11 years. He helps many clients get to their non-emergency medical appointments, and according to Rick, his client, Gerry, is one of the biggest Ohio State fans.  “My husband was an alumnus,” Gerry says.  “We had season tickets to the football games, and now my son is an usher at the stadium.”  Gerry and her family have even been to the Rose bowl three times!

Rick also tells us that Gerry is a client who likes to be independent and do things herself.  In fact, Gerry still drives herself places, though she finds it too difficult to get to and from her dialysis appointments.  So instead, she uses Catholic Social Services.  Rick arrives at her door promptly at 6:20 am.  “Rick is always on time.  If he says he will be here at 6:20 am, you better be ready at 6:20 am,” Gerry laughs.

Gerry has two children and two grandchildren, and both of her children live in the Newark/Heath area and frequently check in on their mother.  Using the Transportation Program, “gives my daughter peace of mind,” Gerry says.  “She doesn’t want me driving in [winter] weather.”  Gerry uses a walker, and snow and ice make it difficult for her to get around, especially early in the mornings, when the snow trucks haven’t plowed or salted.

Gerry has used two other transportation programs in the past, but she switched to Catholic Social Services because her dialysis appointments were changed to the mornings.  “The other services don’t open until 8 am,” she says.  This would leave Gerry, who needs to be picked up just after 6 am, without a way to get to her dialysis appointments.  With CSS, drivers hit the road at 6 am and are available until 6 pm, Monday through Friday.

Gerry has had a great experience with CSS, and when asked if she would recommend the Transportation Program to others she says, “yes,” without any hesitation.  “They are always on time, and you’re never forgotten.  All the drivers are very friendly.”

Client Testimonials

 

“When I needed your service you were there.”

“I know that I am going to get to my destination on time.”

How to Access Services

For more information, please call (740) 345-0353 or contact us through our website.

Our Partners

United-Way-of-Licking-County
licking-county

“Let us treat others with the same passion and compassion with which we want to be treated. Let us seek for others the same possibilities which we seek for ourselves. Let us help others to grow, as we would like to be helped ourselves.” – Pope Francis

Locations

COLUMBUS

197 E. Gay Street
Columbus, OH 43215
(614) 221-5891

WEST COLUMBUS

Our Lady of Guadalupe Center
409 Industry Drive
Columbus, OH 43204
(614) 340-7061

NEWARK

1031 Brice Street
Newark, OH 43055
(740) 345-2565

PORTSMOUTH

St. Francis Catholic Outreach Center
2311 Stockham Lane
Portsmouth, OH 45662
(740) 353-3185

ZANESVILLE

422 Main Street, Ste 400
P.O. Box 3446
Zanesville, OH 43702-3446
(740) 452-5057

Contact Us